Hoshin kanri, the management compass

Plan for your success then work for it

You may have come across the Japanese concept of Hoshin kanri if you’ve ever been involved in Six Sigma or in Lean production techniques.  It has been used successfully in Toyota and many other Japanese companies.  I first heard of it in a book called “The Toyota Way” by Jeffrey Liker, when I was studying …

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Personality and your online business

Introverts unite - NOT!

Working in HR I have always been interested in personality, and how our personality aligns (or in some cases doesn’t align) with our work. A popular personality tool is the Myers Briggs Type Indicator.  I have done this tool many times over the years as an individual and in team settings, and I’m always fascinated …

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